Shipping policy

Welcome to sufaat! We want your shopping experience to be simple, convenient, and enjoyable. Please read our shipping policy to learn how we process and deliver your orders.

Free Shipping Across the USA

We are pleased to offer free shipping across the United States. There are no shipping charges for eligible orders under our standard shipping service.

Order Processing Time

Once you place your order and your advance payment is confirmed, we begin processing it. Processing includes verifying your order, preparing your items, and arranging shipment.

Please allow time for order processing before your package is dispatched.

Delivery Time

Our estimated delivery time is 3–5 business days across the USA after your order has been processed and shipped. Delivery times are estimates and may vary due to your location, carrier delays, weather conditions, holidays, or other unexpected circumstances.

Order Confirmation and Updates

After placing your order, please check your email for order confirmation and any available shipping updates. Make sure your email and shipping address are correct when placing your order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. If you notice an error in your shipping address, contact us as soon as possible at info.zivya@gmail.com. We will try to help if the order has not yet been dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us. We will review the available shipping information and help you understand the next steps.